Marriott Hotels chartered a ship to go to St. Thomas and ferry stranded guests from Hurricane Irma to Puerto Rico. They knew people were in need and they wanted to serve. A solid article in the Washington Post recounts the story.
However, as the ship arrived and Marriott guests were loaded on board, there were a number of other people that wished to get off the island before the next hurricane hit. They were not allowed on even though there, apparently, were a good amount of room available.
People left in St. Thomas said Marriott people on site said one thing (told higher ups didn't want the liability), Marriott PR said another (port officials wouldn't allow people not on the manifest to board) and that they had to get out to sea before the next storm. Either way, did Marriott behave in alignment with their core values? Let's look at it.Read More